Facilities Administrator

📍 Retreat – Office Based

Coordinate. Support. Keep Sigma Moving.

This is an exciting opportunity for a Facilities Administrator who will be responsible for providing comprehensive support to the business by building strong relationships with key stakeholders, maintaining trackers, procuring goods and services, and overseeing building maintenance and coordinating projects.

At Sigma, we're looking for an exceptional Facilities Administrator to support the smooth operation of our facilities functions, ensuring an efficient, professional, and well-managed environment for employees, visitors, and clients.

This is an opportunity to join an award-winning business where your expertise will directly contribute to operational excellence, staff experience, and the effective management of facilities.

Why Sigma?

For four consecutive years, Sigma has been recognised by the Sunday Times Best Places to Work, voted for by our people. We believe in #ImproveEverythingAlways and create an environment where ambitious individuals can thrive, grow and make a real impact.

What You'll Get:

📈 Career development and opportunities to apply for internal promotions following your probationary period.

🏆 Monthly, Quarterly and Annual awards with marvelous prizes.

💆‍♀️ Resources such as the Employee Assistance Program (EAP) and Mental Health First Aiders to support you when life might not be going quite as you expected.

🌳 Receive a tree in the Sigma Forest when you pass probation. This will allow you to review how your tree is reducing your carbon footprint.

📁 Medical Insurance – Covers doctor visits, optometrist appointments and dental assistance, funeral cover, Group Life Cover.

🍕 Fuel Up & Connect - Our Food Trucks or Site Canteen are here with healthy bites, and comfort treats to keep you energized and smiling all day!

💅 💪 Pamper Yourself - Visit our unisex Beauty Parlor for brow threading, nails, lashes, waxing and lovely full body massages. Because feeling fabulous is part of the journey!

💖 Your Health Matters - We have a nurse on-site to assist with any female health-related queries, support when you need it most.

🤓 Your Vision, Our Mission, All Done Where You Work - We're bringing eye care to you! From eye testing to trendy spectacles, it all happens onsite for your convenience!

🚗 Transportation Benefits – Accommodate making your traveling journey to work easier with the amazing shuttle services that we offer our employees.

💻 Join communities and collaborate with your colleagues on our internal Social Media platform.

💙 The opportunity to be a part of an equal, diverse, and inclusive workplace – all amazing people are welcome in the Sigma Family.

What Your Day-to-Day Will Look Like:

As our Facilities Administrator, you will be responsible for supporting the day-to-day operation of our facilities and business support functions. You will act as a key point of contact for internal and external stakeholders, ensuring facilities remain operational, run efficiently, and administrative processes are effectively managed.

You'll:

• Serve as the face of the business at reception, creating a professional and welcoming environment for staff, visitors, and clients.
• Maintain a tidy, organised, and presentable reception and front-of-house area always.
• Manage access control processes, ensuring all access databases and trackers are accurate and up to date.
• Oversee site security, including CCTV monitoring and coordination with security service providers.
• Manage the facilities ticketing system, ensuring requests are logged, tracked, actioned, and resolved within SLA requirements.
• Coordinate and track parking bay allocations across the business.
• Manage lockers, office supplies, and general facilities administration requirements.
• Oversee asset control, including issuing, tracking, maintaining, and recording company equipment.
• Coordinate transport operations for staff and clients, including arranging pick-ups and drop-offs.
• Supervise onsite contractors and coordinate site access requirements.
• Ensure all permits, compliance documentation, and contractor requirements are in place before work commences.
• Liaise with landlords and external service providers regarding facilities-related matters.
• Manage maintenance requests and arrange contractor callouts where necessary.
• Respond promptly to facility-related emergencies while minimising disruption to operations.
• Lead facilities-related projects from planning through completion, including obtaining comparative quotations and managing budgets.
• Support health and safety compliance and ensure all facilities operations meet legal and company standards.
• Contribute to sustainability and continuous improvement initiatives across sites.
• Build strong working relationships with stakeholders while continuously supporting operational excellence.

Who We're Looking For:

A Facilities Administrator who is proactive, highly organised, and solutions-focused, with strong facilities administration coordination experience. You take pride in creating a professional working environment, managing multiple priorities effectively, and ensuring exceptional service delivery across all areas of responsibility.

You are comfortable engaging with stakeholders at all levels, demonstrate excellent communication and interpersonal skills, and possess strong problem-solving and decision-making abilities. You thrive in fast-paced environments, maintain a high level of attention to detail, and consistently deliver quality results.

You'll Ideally Bring:

• Matric (Grade 12) or equivalent qualification.
• Administrative Diploma or equivalent qualification would be advantageous.
• Previous experience within a similar role would be advantageous.
• 2 - 3 years' experience completing administrative duties.
• Strong experience working within a Facilities and Transport environment.
• Proficient skills in Microsoft Office applications, particularly Excel.
• Excellent organisational and multitasking abilities.
• Strong collaboration and teamwork skills. 
• Excellent communication and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• High attention to detail and accuracy.
• Ability to demonstrate resilience whilst working under pressure.
• Strong command of the English language, both written and verbal.
• Confidence and the ability to thrive in a fast-paced environment.

Why This Role?

This isn't just another administration position.

It's an opportunity to play a key role in supporting Sigma's facilities operations, ensuring business continuity, operational efficiency, and exceptional experiences for employees, clients, and visitors. Your contribution will directly impact on the smooth running of our sites while helping Sigma continue to deliver excellent results through our operations.

If you're ready to take ownership, drive improvements, and support a high-performing business environment, we'd love to hear from you.

Join the Sigma Family.

📩 Apply today and help us #ImproveEverythingAlways.