Operational Admin Support

As an Operations Admin Support, you will be the right hand to the Operations Director. You will act as a gatekeeper, trusted advisor, planner, and problem solver. You will bring structure, calm, and focus to an often fast-paced and demanding environment. Your role requires discretion, professionalism, and a proactive mindset to anticipate needs.

Sigma Family

💚 At Sigma, we stand out and have now been acknowledged 2 years in a row by the Sunday Times as one of the Best Places to Work - voted by our people.

Our core mission is to #ImproveEverythingAlways, with a strong focus on our people. That's why we are seeking exceptional individuals to join us and represent our clients, delivering top-tier customer service across various industries.

What being a part of the Sigma Family means for you!

📈 Career development and opportunities to apply for internal promotions following your probationary period.

🏆 Monthly, Quarterly and Annual awards with marvelous prizes.

💆‍♀️ Resources such as the Employee Assistance Program (EAP) and Mental Health First Aiders to support you when life might not be going quite as you expected.

🌳 Receive a tree in the Sigma Forest when you pass probation. This will allow you to review how your tree is reducing your carbon footprint.

📁 Medical Insurance – Covers doctor visits, optometrist appointments and dental assistance, funeral cover, Group Life Cover, which are all Free from the Sigma Family to you.

🚗 Transportation Benefits – Accommodate making your traveling journey to work easier with the amazing shuttle services that we offer our employees.

💻 Join communities and collaborate with your colleagues on our internal Social Media platform.

💙 The opportunity to be a part of an equal, diverse, and inclusive workplace – all amazing people are welcome in the Sigma Family.

What Your Day-to-Day Will Look Like

📞 You will manage calendars, schedule meetings and appointments with good planning skills and foresight. You will coordinate internal and external meetings, often across time zones with stakeholder groups. You will screen and prioritize emails, calls, and messages on behalf of the Operations Director. You will draft, edit, and send professional communication, ensuring alignment with the tone and brand of Sigma Connected. You will serve as a liaison between the Operations Director and internal/external stakeholders. You will handle logistics for off-site meetings, conferences, and events.

You will prepare agendas, briefing notes, presentations, and documents for meetings. You will take minutes, capture actions, and ensure follow-ups are tracked and completed. You will help drive accountability by tracking key tasks and flagging risks or delays to the Ops Director. You will manage sensitive and confidential information with the utmost discretion. You will act with integrity and professionalism in all interactions and decisions. You will process all expense receipts provided by the Ops Director and provide support to the Finance team, with set monthly reports.

What Amazing people will bring to the role

💡You are a highly organized and professional Admin Assistant with strong interpersonal and administrative skills. You can provide support to senior management. You can combine a welcoming customer-focused approach with a proactive attitude towards office tasks. You are dedicated to ensuring smooth daily operations while also offering administrative assistance to executives. You have previous PA experience which includes, diary management, note taking, actioning trackers and minute taking. 

Requirements:

• You have 1-2 years experience in a receptionist or administrative support role within an office or corporate environment.
• You have previous BPO or contact centre, executive PA experience. 
• You have excellent verbal and written communication skills with the ability to interact with internal and external stakeholders at all levels.
• You have strong attention to detail with the ability to multitask and prioritize tasks effectively.
• You are competent in using office software such as Microsoft Office (Word, Excel, PowerPoint) and other relevant tools.
• You have a proactive approach to problem-solving, with a strong ability to handle sensitive and confidential information with integrity.

Simple and Straight Forward Recruitment.

📩 We don’t see the value in making candidates jump through hoops. Once we receive your application via ICIMS, if you meet all relevant criteria as stipulated on the advert, we’ll proceed with further shortlisting & start your application process.

If you like the sound of being part of the Sigma Family, then don’t wait and get applying!